ClickUp integration
For agencies. Client comments become ClickUp tasks. Replies and the resolved status come back to TweakTick. This is a two-way sync.
Connect ClickUp
- Open Settings → Integrations and press Connect next to ClickUp.
- ClickUp asks you to pick a workspace and allow TweakTick.
- Open a project's settings and pick the workspace, space, folder (if you use one) and list, then the ClickUp status for resolved comments and for reopened ones.
- In Settings → Integrations, open People (ClickUp ↔ your team) next to ClickUp and match your TweakTick teammates to ClickUp users, so assignees carry over.
What syncs
| From TweakTick to ClickUp | From ClickUp to TweakTick |
|---|---|
| New comments, as tasks with the screenshot | Resolved or reopened status |
| Replies | Replies, as agency-only comments |
| Status, assignee, priority and due date | Assignee and priority changes |
Internal comments and replies
- Internal (agency-only) comments are sent with an "[Internal]" label. If your client can see this list, switch on Exclude internal comments in the project's settings.
- Replies written in ClickUp arrive agency-only, unless you switch on Show replies written in ClickUp to the client in the project's settings. To show one to your client, press Share with client on it.
If sync stops
ClickUp links its updates to the person who connected it. If that person leaves your ClickUp workspace, connect ClickUp again from Settings → Integrations.
Turning it off
Open Settings → Integrations and press Disconnect next to ClickUp.