Change your email address

For agencies. You can change the email you sign in with. Your old address keeps working until you confirm the new one.

How

1. Go to Settings → Your account → Email address.
2. Enter the new address. If you last signed in more than 15 minutes ago, we ask you to confirm it's you first.
3. We email a link to the new address. Open it and press the button to confirm.

The link works for 1 hour and only once. If you ask again, only the newest link works.

What happens when you confirm

• Your account uses the new address from then on.
• You're signed out on your other devices, the mobile app and connected AI assistants.
• In workspaces you own, billing emails that went to your old address go to the new one.
• The change is recorded in the audit log of each of your workspaces.
• Sign in with codes sent to the new address. Your passkeys keep working.
• Signing in with Google keeps working, even if your Google address is the old one.
• Team access stays the same. If you were limited to some folders, you still are.

Good to know

• Your old address gets an email when you ask for the change. If it wasn't you, sign in, sign out your other devices (Settings → Your account → Other devices) and contact support.
• The new address can't already belong to another TweakTick account.
• Team invitations still waiting for your old address won't find you any more. Ask for a new one.