TweakTick + Jira
Each new comment becomes a Jira issue, with its screenshot.
One-wayLive
What syncs
TweakTick → Jira
- New comments as issues, with the screenshot attached
- Replies as issue comments
- Resolving or reopening a comment moves the issue with the transition you pick
Jira → TweakTick
Jira is one-way for now: changes made in Jira don't come back to TweakTick.
One comment, start to finish
What happens to a single piece of client feedback once Jira is connected, from your client's click to the moment it's done.
Your client pins a comment
Your client clicks the exact spot on the page and types. No account and no Jira login: they just use the review link. The comment keeps the page and the exact spot, so nobody has to guess what they meant.
It arrives in Jira as an issue
TweakTick sends new comments as issues, with the screenshot attached; replies as issue comments; resolving or reopening a comment moves the issue with the transition you pick.
You finish it in Jira
Your team fixes it from the issue in Jira, next to the rest of its work. Nobody has to copy feedback out of emails or screenshots.
Mark it fixed in TweakTick
It's one-way: changes made in Jira don't come back. Resolve the comment in TweakTick when it's done, and Jira gets the update too.
Set it up in 4 steps
Open Settings → Integrations and press Connect next to Jira.
Allow TweakTick on your Atlassian site.
In the project's settings, pick the Jira site, project and issue type.
If you like, pick the transitions for resolved and reopened comments.
What stays private
- Internal (agency-only) comments are never sent: "Exclude internal comments" is on for every project.
- Turn it off only if your client can't see this board; internal comments are then sent with an "[Internal]" label.
Questions about TweakTick and Jira
- Do my clients need a Jira account?
- No. Clients comment and approve from the review link without signing up, in TweakTick or in Jira. Only your team connects Jira. Your clients never see Jira.
- What does TweakTick send to Jira?
- New comments as issues, with the screenshot attached. Replies as issue comments. Resolving or reopening a comment moves the issue with the transition you pick.
- Is the Jira integration two-way?
- No, it is one-way: TweakTick sends to Jira, and nothing comes back. Resolve comments in TweakTick.
- Which plans include Jira?
- Every plan, Free included. You connect it once from Settings → Integrations.
Try TweakTick with Jira
Start free, connect Jira once, and pick it as the destination for a project.
